With each new account opened, the financial institution typically issues a set of pre-printed temporary checks for the customer to use while their personalized checks are ordered and shipped. Allowing the customer to complete the check issuance process through a self-service kiosk creates a better in-branch customer experience, and provides an incremental fee revenue opportunity for the bank, without increasing a teller’s workload.Īccording to Gallop, 80 percent of new bank accounts are still opened in a branch instead of online or over the phone.
The Personal Teller Machine offers a self-service “check withdrawal” transaction that allows the customer to print personalized temporary checks in addition to other check types such as official or cashier’s checks.
